SalemSystems is a research, design, and usability testing firm founded in 1997, incorporated in 2001. Principal Consultant Anita Salem started the company after completing her Master of Science degree in Technical Communication at the University of Washington's (UW). She left her position as a network and telecommunications engineer at the UW in order to leverage her wide range of skills and experiences in user-centered development and usability.

Since that time, SalemSystems has served a diverse array of clients across a broad range of industries. This wide-ranging experience allows the company to leverage its past knowledge, extrapolate global trends in product design, and recognize unique challenges in product development. These skills are especially useful for new product design and product strategy.

The rich background of SalemSystems also enables them to quickly adapt and customize their services to their client's needs. They are founded on a belief in strategic product planning that integrates customer research, business planning, and iterative design. SalemSystems is adept at working both in early planning stages, where customer research and strategic planning are crucial, as well as in rapid development cycles, where deploying "quick-response" usability is a must. This flexibility is the result of integrating their skills into existing development cycles as part of a team-based, incremental, and user-centered development process.

The SalemSystems team has a solid foundation in the basic skills of product development including engineering, marketing, technical communication, organizational communication, cognitive science, and experimental methods. SalemSystems also has specific expertise in the areas of customer research, strategic planning, system design, usability testing, information design, instructional design, Web design, and multimedia. The company brings these skills and expertise to a broad range of industries and clients including those in telecommunications, medical information systems, mobile computing, e-commerce and Web applications. This unique combination makes SalemSystems the best choice as a key partner in the design and development of your product or service.